Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE PLATFORM

These terms of use (“Terms”) govern your use of the website located at https://www.rocketeers.in/ (“Platform”) which is made available by Specific Impulse Technologies Private Limited, a company incorporated under the Companies Act, 2013, and having its registered office at 15099, Rahon Road, Sarvan Park, Ludhiana, Punjab 141007 (“Company”, “us”, “we”, “our”). 

Any reference to “you” or “your” or “user” refers to you as a user using the Platform, availing the Products and/or Services; any reference to “Products” shall mean the products provided by us through the Platform; and any reference to “Services” shall mean the services provided by us through the Platform. 

In consideration of your use of the Platform, you agree to comply with these Terms. These Terms refer to, incorporate, and include our Privacy Policy available at www.rocketeers.in/privacy-policy ]. We may revise these Terms, update the Platform, and change the Content (defined below), Products and Services at any time. Please check this page from time to time to take notice of any changes we make, as they are binding on you. If you do not agree to these Terms, you must not use the Platform. If you do not agree with any amendments made by us to these Terms at any time in future, you must stop using the Platform with immediate effect.

Who May Use the Platform


You may use the Platform only if you are legally permitted and capable of forming a binding agreement under the law. By using the Platform, you represent and warrant that you are of legal age and legally competent to form a binding contract with us. If you are below the legal age of 18 (eighteen) years, it is assumed that you are using the Platform under the supervision of your parent or legal guardian and that your parent or legal guardian has read and agrees to the Terms. If you do not meet these requirements, you must not use the Platform. 

You must be legally competent to enter into an agreement to use our Services.


Products and Services Offered


We have developed an online marketplace, available at https://www.rocketeers.in/shop, which enables you to buy Rocketeers Model Rocketry Kits (“Products”). 


We provide for delivery of the purchased Products to your doorstep and provide you general information on the motor, fuel, launcher, ignition system and information on the flying zones to launch the Products. We also hold workshops/courses for technology-related courses and events across the country and provide you with the requisite information on the same (collectively, “Services”). 


To know more about Model Rocketry and to learn about flying the Products, please visit our Frequently Answered Questions page available at https://www.rocketeers.in/faq.


    Please browse through the Platform to learn more about the Products and Services offered.


How to Register on the Platform


You are not required to register yourself to browse through the Platform. However, you will be allowed to purchase the Products or avail the Services offered on the Platform only after registering with us. You may register with us on the Platform with your name, email address and mobile phone number or via third-party social networking sites, such as Facebook and Twitter (“Third Party Account”). 


If you register using Third Party Accounts, you will share some information with us regarding your username, likes, dislikes, friend lists, contacts and other information regarding your usage of the websites with whom you have Third Party Accounts, as and to the extent permitted under the privacy policy of such third-party websites.  


You must register with us to buy any of the Products and avail the Services listed on the Platform. 


Availability of Products


We list availability information for Products on the Platform. Beyond what we say on the Product page or otherwise on the Platform, we cannot be more specific about the availability of the Product. Further, the Products displayed may not be available for delivery or sale to you. Further, please note that dispatch and delivery date estimates are just estimates and are provided to us by our delivery partners. We do not guarantee the delivery of the Products to you as per the estimates. As we process your order, you will be informed by e-mail if any Products you order turn out to be unavailable or if there is a delayed delivery of the purchased Product.

Product availability and timelines will be informed to you by the Platform, however, we do not guarantee any timelines or availability. 

Delivery Service Mechanism


We shall provide delivery services for any Products ordered through the Platform by the users and shall engage third-party service providers to deliver the Products and/or pick up the return packages, as required. You agree to bear the costs for delivery of your purchase. The costs involved with regard to the delivery will be disclosed and shared with you at the time of making the purchase. 


We will deliver the Products to your provided addresses and inform you of the costs related to the delivery. 
 

Payment Terms


Registration on the Platform is available free of cost and we do not charge any fee for browsing the Platform. However, for purchasing any Products listed on the Platform, you will be required to pay via our secure payment gateway. 

For the purposes of the remittance of any payments to and from you, we may obtain certain financial details from you, which we will use solely in accordance with our Privacy Policy. Payment details provided by you are not stored by us and are encrypted by the payment provider selected to ensure security. We are not responsible for any loss or damage caused to you during this process as these third parties involved in the processing of the payment are beyond our control.

While browsing is free, you will have to pay for the Products and/or Services via our payment gateway provider. 

Cancellation; Replacement and Refund Policy

No refund policy.

User Covenants and Obligations


You covenant that you shall use the Products in accordance with the standards laid down in the Dos and Don’ts section of the Product Manual as provided to you in the Product package, including without limitation:

You agree to fly the Products only in the flying zones listed on the Platform. Please check the Platform, from time to time, to view the updated list on the available flying zones;

You agree to obtain the fuel for flying the Products from the agency/is authorized by us. Please check the Platform, from time to time, to view the updated list on the available agency/is; 


You shall be responsible for constructing the Product and for carrying out the necessary checks as provided in the Product Manual before flying the Products;
You agree to incorporate all safety measures necessary for using and flying the Products; and


If you are a minor under applicable law, you shall use the Product only under adult supervision.


You acknowledge that not using the Products in accordance with the instructions in the Product Manual and the Website may be dangerous and all consequences thereafter shall be at your own risk. 


While we deliver the Products to you, you will bear the sole responsibility of using the Products in line with the standards laid down by us.

Intellectual Property
 

“Content” means any information, text, graphics, or other materials uploaded on the Platform by us. We are the owners of the Platform and the creators of the Content made available on the Platform. The Platform, its processes, their selection, and arrangement, including but not limited to, all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code on the Platform, is owned and controlled by us. The logo, trademarks, service marks, design, selection, arrangement, look and feel of the Platform and Content therein is protected by our applicable intellectual property rights. 
Subject to your compliance with these Terms, we grant you a limited license to access and make use of the Platform, but not to download (other than page caching) or modify any portion of it, except with our express written consent. You shall not systematically extract/or reutilize parts of the Contents of the Platform. In particular, you shall not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of the Platform or probe our system architecture for any purpose. If you violate the intellectual property rights or infringe upon our rights, we may report your actions to the appropriate authorities and initiate appropriate legal proceedings against you.
Please note that the Content on the Platform is provided for general information only and reliance on such information is solely at your own risk. It is not intended to amount to advice on which you should rely. 


If you wish to make any use of Content owned by the Platform for the purposes of marketing and promotional activities, please contact us at https://www.rocketeers.in/contactus.


Please do not infringe upon our intellectual property rights or attempt to jeopardize the Platform. If you do so, we may initiate legal action against your violations and infringements. 


Reviews, Comments and Other Material

You may post reviews, comments and other content, send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event you use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content, we reserve the right to remove, refuse, delete or edit any content that in our sole discretion violates these Terms and may terminate your permission to access or use the Platform.

If you post content or submit material, and unless we indicate otherwise, you grant us and our affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, including your username and profile throughout the world in any media.

You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the Platform; that, as on the date that the content or material is submitted to us: (i) is accurate; (ii) use of the content and material you supply does not breach any applicable laws, our policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify us and our affiliates for all claims brought by a third party against us or our affiliates arising out of or in connection with a breach of any of these warranties.
We may allow you to post comments and reviews relating to the various Products and Services provided as under these Terms, as long as you do not violate any law. You will give a license to use any material shared by you on the Platform.
Privacy Policy
To effectively provide and introduce any new Products and/or Services to you, we collect certain personal information such as your mobile phone number, address, financial information such as credit card and debit card numbers, etc., from you. We may request further information to be provided by you. Additionally, we may use cookies, pixel tags, web beacons, mobile device IDs, flash cookies and similar files or technologies to collect and store information with respect to your use of the Platform and third-party websites. 


Our Privacy Policy explains how we collect, use, share and store the information collected. The Privacy Policy also details your rights under the law and how you may control the data you provide us. 


All websites store and retain data as well as use cookies and store them on your web browser so that useful information can be logged in your browser. Please read our Privacy Policy to understand what information we store and how. 

Third Party Links and Embeds; Framing the Platform


The Platform may contain references and links to third-party websites and products on such websites. However, we are not liable in any manner, whatsoever, for any content as may be displayed on such third-party websites you may be redirected to while accessing the Platform You agree that we are not responsible for any consequences arising from your interaction with such third-party websites or products sold by the same. 


You may link our Platform to a third-party service provider, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Please do not establish a link in such a way that suggests any form of association, approval or endorsement on our part where one does not exist. You must not frame this Platform in any other webpage or create a link for any webpage in any part of this Platform, other than the home page. We reserve the right to withdraw the permission to link without notice. The webpage to which you are linking must comply with the standards set out in the section titled Reviews, Comments, and Other Material. You agree to cooperate with us to immediately cease any unauthorized framing or linking if you cause it.

 
How companies and persons choose to behave and interact with you is outside our control. We are not responsible for your actions and experiences on third-party websites, even if you access them through our Platform. If you frame this Platform on another webpage or create a link therein, please do so only on the home page.

Disclaimers

Use of Platform: The Products and Services are provided on an “as is” and “as available” basis. We disclaim all representations and warranties, express, implied or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, we make no representation, warranty, or guarantee regarding the availability, suitability or timeliness of delivery of the Products or Services, or that the Services will be uninterrupted or error-free. You agree that the entire risk arising out of your use of the Platform, and any Products or Service purchased through the Platform, remains solely with you, to the maximum extent permitted under applicable law. 
In case there is any defect in any software being used for the provision of the Services, we do not make any warranty that defects in such software will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through use of the Platform is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data. We may, without prior notice, change the Products or Services offered; add or remove functionalities or features; stop providing the Products or Services or features on the Platform, to you or to other users generally; and/or create usage limits for the Platform.
Interactive Services: We may from time to time provide interactive services on the Platform, including without limitation, chat rooms and bulletin boards. We will do our best to assess any possible risks from third parties when you use any interactive services provided on the Platform. However, we are under no obligation to oversee, monitor or moderate any interactive services we provide on the Platform, and we expressly exclude our liability for any loss or damage arising from your use of any interactive service in contravention of our content standards laid down in the section titled Reviews, Comments, and Other Materials, whether such service is moderated or not. 

Content: The Content may contain bugs, errors, problems or other limitations. We assume no liability or responsibility for any errors or omissions in the Content. No advice or information, whether oral or written, obtained by you from Platform or through the Services shall create any warranty not expressly made herein.


You acknowledge that all the risks and consequences of the transactions you enter into are to be borne only by you. 


Limitation of Our Liability


To the extent permitted by law, we will not be liable to any user for any direct, indirect, consequential loss or damage, of any kind whatsoever, arising under or in connection with:

use of, or inability to use, the Platform;


use of, or reliance on, any Content displayed on the Platform;


misuse of the Products purchased through the Platform, i.e., use of the Products in any manner not permitted by us or under applicable law;
use of the Services provided on and through the Platform;


loss of profits, sales, business, business opportunity or revenue;


business interruption; or


loss of business opportunity, goodwill or reputation.

We will not be liable for any of the losses or costs incurred by you on grounds of your use, misuse or inability to use our Products/Services or Platform. 

Indemnification and Release


To the maximum extent permitted by applicable law, you shall indemnify and hold harmless the Company, its owners, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms, or your violation of the applicable law or the rights (including infringement of intellectual property rights) of a third party.

You hereby expressly release us, our affiliates and their officers and representatives from any cost, damage, liability or other consequences of any of the actions/inactions of the third party providers and specifically waive any claims or demands that you may have in this regard.

You will indemnify us for all costs incurred by us because of your violation of these Terms. 
 

Unsubscribe/Deactivate Account


In case you do not want to continue using our Services and want to deactivate your account with us, and/or unsubscribe from the mailing lists, then please contact us at [support@rocketeers.in]. If you do not agree with any provision of these Terms and wish to stop using our Services, please write to us at [rocketeersindia@gmail.com].

If you wish to stop using our Services, please write to us.


Viruses


You will be responsible for implementing protection from any viruses, trojans, or other malicious technology that may be harmful material to you. You must not attempt to gain unauthorized access to the Platform, the server on which the Platform is stored, or any server, computer or database connected to the Platform. You must not attack the Platform via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense under the Information Technology Act, 2000, the Indian Penal Code, 1860 and/or any other statute in force in the Republic of India. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.


Don’t introduce viruses or trojans on our Platform. 


Term and Termination


We reserve the right to refuse to continue providing you with access to this Platform and the Services at our sole discretion. This Platform is not available to persons whose account has been suspended or terminated by us for any reason whatsoever. Provided, however, certain sections of these Terms such as Intellectual Property, Disclaimers, Limitation of Liability, Indemnification and General Terms (as given below), shall continue to remain in full force and effect indefinitely.


General Terms


Use of the Platform must be in compliance with all laws in force in the territory of the Republic of India. Disputes will be subject to the laws of the Republic of India and the courts of [New Delhi] shall have exclusive jurisdiction over all such disputes.


If you communicate with us electronically, i.e., communicate with us through our contact page or email us, you consent to receive communications from us electronically and we shall communicate with you by posting the notices on the Platform or sending you emails.


If any provision of these Terms is found by a court of competent jurisdiction to be invalid, other provisions of the Terms shall remain in full force and effect. Any amendment or waiver to these Terms must be in writing and signed by us. 


If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.


The rights and obligations under these Terms are granted only to you and shall not be assigned to any third party without our consent. We are, however, permitted to assign our rights and obligations under these Terms to others. This can happen when, for example, we enter into a merger with another company and create a new company. 


We reserve all rights not expressly granted to you.


Contact Us


If you have any general queries relating to the Platform, or come across any abuse or violation of these Terms, or for general feedback, please email us at [support@rocketeers.in] or write to our Grievance Officer at the following address:

Name: [Aakash Ekka]
Phone: [+91 8404821637]
Email: [akash@rocketeers.in]
Office Hours: [12 – 6 PM IST, Monday to Friday]

THANK YOU FOR VISITING US

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